Privacy Policy

Who this policy applies to

This policy applies to people who visit the Employment Matters Sorted website, complete a case check, contact form, consultation form, or other website form, contact Employment Matters Sorted by phone, email, or message, provide information or documents for an employment matter, or engage Employment Matters Sorted for advocacy or representation services.

This website is intended for matters connected with New Zealand employment issues and services provided by independent employment advocates.

Who is collecting the information

The agency collecting and holding personal information is Employment Matters Sorted. For privacy enquiries, requests for access or correction, or concerns about how information has been handled, contact kam@employmentmatterssorted.co.nz or phone 0800 222 WIN.

Under the Privacy Act 2020, New Zealand agencies must comply with the Information Privacy Principles when collecting, using, storing, and disclosing personal information.

What information may be collected

• Full name, phone number, email address, and preferred contact method.
• Employer name, workplace details, job title, pay information, start date, end date, and work status.
• Information about the employment issue, including key dates, what happened, desired outcome, and urgency.
• Documents and records such as employment agreements, letters, emails, text messages, payslips, meeting notes, and related evidence.
• Information discussed during calls, emails, or meetings.
• Technical website information such as IP address, browser type, device information, and website usage data where collected through standard website tools.
• Any other information voluntarily provided in connection with an enquiry or case.

Why information is collected

• To assess whether Employment Matters Sorted can assist with a matter.
• To review employment issues, key facts, deadlines, and likely next steps.
• To contact users about their enquiry or case.
• To prepare for an initial consultation or follow-up call.
• To provide advocacy, representation, mediation preparation, or related services.
• To send confirmations, updates, and service-related communications.
• To prepare engagement documents, terms of engagement, or authority to act where appropriate.
• To comply with legal and professional obligations and maintain website functionality, security, and administration.

How information is collected

Information may be collected directly from users when they complete website forms, when users call, email, or otherwise contact Employment Matters Sorted, when documents or evidence are sent by users, during discussions, consultations, or intake processes, and automatically through standard website technologies such as server logs, analytics tools, cookies, or form systems, where used.

Confidentiality and employer contact

Information submitted through the website is treated as confidential. Employment Matters Sorted will not contact a user's employer solely because a form has been submitted, and will not contact an employer unless the matter has first been discussed with the user and authority to act has been agreed.

Submitting an enquiry or case check does not, by itself, create a formal representative relationship or require Employment Matters Sorted to act on the matter.

When information may be disclosed

Personal information may be disclosed only where reasonably necessary, including to the individual who provided the information, service providers who help operate business systems, professional advisers involved in a matter, an employer or employer representative after authority has been agreed, where required or permitted by law, or where disclosure is necessary to protect legal rights or respond to a lawful process.

Employment Matters Sorted does not sell personal information.

Storage and security

Employment Matters Sorted takes reasonable steps to protect personal information, including by using secure business systems, limiting access to information, and restricting information handling to what is reasonably necessary for the matter or service.

No method of electronic transmission or storage is completely risk-free. Users should avoid sending highly sensitive information through insecure channels unless requested and appropriate in the circumstances.

Access and correction

Under the Privacy Act 2020, individuals generally have the right to request access to personal information held about them and to request correction of that information. Requests can be made using the contact details above. Employment Matters Sorted may need to verify identity before releasing or changing information.

Retention

Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected, for related business or legal purposes, or as otherwise required by law. If an enquiry does not proceed, Employment Matters Sorted may still retain a record for a reasonable period for administration, compliance, conflict checking, risk management, or record-keeping purposes.

Cookies and analytics

This website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and administer online forms or site functionality. Users can usually control cookies through their browser settings, although disabling some cookies may affect website functionality.

Overseas storage or service providers

Some website, email, storage, analytics, or software providers may store or process information outside New Zealand. Where overseas providers are used, Employment Matters Sorted will take reasonable steps to ensure information is protected in a way that is comparable to New Zealand privacy requirements, where required by law.

Children and sensitive information

This website is intended for adults dealing with employment matters. Users should provide only information that is reasonably necessary for their enquiry or matter. Employment matters can involve sensitive personal information. Users should avoid providing unnecessary third-party personal information unless it is relevant and lawful to do so.

External links

This website may link to external websites, including Employment New Zealand or other resources. Employment Matters Sorted is not responsible for the privacy practices or content of third-party websites, and users should review the privacy policies of those websites separately.

Changes to this policy

Employment Matters Sorted may update this Privacy Policy from time to time to reflect legal, operational, or website changes. The current version should be published on this website with the effective date shown at the top of the page.

Website form notice

We collect and use your information to assess your employment matter, contact you about your enquiry, and provide advocacy-related services. We will not contact your employer unless you have discussed the matter with us and authority to act is agreed. See this Privacy Policy for more information.

Important note

This Privacy Policy deals with personal information and website privacy. It does not explain fees, No Win No Fee eligibility, or service terms. Those matters should be addressed separately in the Terms of Engagement and in qualifying website copy near any fee-related claim.